Software & IT Support Services
The GDR Group offers enterprise software and IT support services to aid your business in keeping it’s software and systems online. We offer phone, email, and on-site support between 7 a.m. and 5 p.m. PST. Our engineers and IT professionals can assist you with any question or issues you encounter with your application or it’s infrastructure. We also provide help desk and on site staff to assist you in keeping your software and services running smoothly.
OUR SUPPORT SERVICES
World Class Customer Support
We are a customer service driven company that focuses on providing the highest levels of quality support to your company. Our engineers are informed about your projects, products, and systems so that we can be effective in servicing your application, systems, and users. We pride ourselves on effective support that keeps our customers working, happy, and productive.
Phone Support
We offer phone support Monday through Friday from 7 a.m. – 5 p.m. PST.
Email Support
We offer email support Monday through Friday from 7 a.m. – 5 p.m. PST
On-Site Support
We offer on-site support to assist you in person when you need it.
Emergency Support
We offer emergency support to help when you need us most.
Deploy Anywhere
Take advantage of all of today’s latest cloud technology. We will deploy your application to any type of cloud or server environment. Our systems run on all the popular flavors of Linux and Windows. We also work with major cloud providers such as Amazon Web Services, Microsoft Azure, CenturyLink, and more. We will use the environment that works best for your business’ operations.
Local Cloud
Deploy to your local cloud.
Hybrid Cloud
Deploy to hybrid clouds.
Cloud Provider
Deploy to any major cloud provider.
Use Your Application Anywhere
We build responsive and targeted user interfaces to ensure your application runs the way your operation requires. Today’s modern business operations require applications that run in all the places people work. This means that desktop/laptop, tablet, and mobile are all essential parts of our projects. We work with you to define and understand your projects workflows so they operate where your staff and how your staff works. We help empower you to reinvent how you work and where you work.
Desktop & Laptop
Responsive and Desktop Only Interfaces.
Tablet
Responsive and Tablet Only Interfaces.
Phone
Responsive and Phone Only Interfaces.
Contact Us Today For a Quote
Do you have a project and need to know the costs and time involved? Contact us for a free quote today.