Software & IT Support Services

The GDR Group offers enterprise software and IT support services to aid your business in keeping it’s software and systems online. We offer phone, email, and on-site support between 7 a.m. and 5 p.m. PST. Our engineers and IT professionals can assist you with any question or issues you encounter with your application or it’s infrastructure. We also provide help desk and on site staff to assist you in keeping your software and services running smoothly.

OUR SUPPORT SERVICES

World Class Customer Support

We are a customer service driven company that focuses on providing the highest levels of quality support to your company. Our engineers are informed about your projects, products, and systems so that we can be effective in servicing your application, systems, and users. We pride ourselves on effective support that keeps our customers working, happy, and productive.

Phone Support

We offer phone support Monday through Friday from 7 a.m. – 5 p.m. PST.

Email Support

We offer email support Monday through Friday from 7 a.m. – 5 p.m. PST

On-Site Support

We offer on-site support to assist you in person when you need it.

Emergency Support

We offer emergency support to help when you need us most.

Deploy Anywhere

Take advantage of all of today’s latest cloud technology. We will deploy your application to any type of cloud or server environment.  Our systems run on all the popular flavors of Linux and Windows. We also work with major cloud providers such as Amazon Web Services, Microsoft Azure, CenturyLink, and more. We will use the environment that works best for your business’ operations.

Local Cloud

Deploy to your local cloud.

Hybrid Cloud

Deploy to hybrid clouds.

Cloud Provider

Deploy to any major cloud provider.

Power Your World

Build your application around how your business operates. Tailor the functionality to the specific needs of your workforce and allow us to optimize the workflow. Your business will save money, time, and effort while being more productive, accurate, and delivering quicker.

System Integration

A common challenge businesses are faced with today are systems integration. Our tools can work as the primary point of management of your systems or work as  a bridge to connect one or more systems so they can communicate. The systems we develop can also be used to monitor and gather business intelligence from your existing systems.

System Security

We use the advisement of the OWASP (The Open Web Application Security Project) to secure our applications. We also use industry best practices to secure your infrastructure no matter where it exists. We help protect your data by providing audit and access controls so you can be compliant with regulations.

Use Your Application Anywhere

We build responsive and targeted user interfaces to ensure your application runs the way your operation requires. Today’s modern business operations require applications that run in all the places people work. This means that desktop/laptop, tablet, and mobile are all essential parts of our projects. We work with you to define and understand your projects workflows so they operate where your staff and how your staff works. We help empower you to reinvent how you work and where you work.

Desktop & Laptop

Responsive and Desktop Only Interfaces.

Tablet

Responsive and Tablet Only Interfaces.

Phone

Responsive and Phone Only Interfaces.

Contact Us Today For a Quote

Do you have a project and need to know the costs and time involved? Contact us for a free quote today.

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